For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Q: What are your business hours?
A: I am open for business by appointment only. Please call or email me to arrange an appointment to discuss your needs, at (705) 353-0195, or email@example.com
Q: Where are you located?
A: I operate out of my home in Oro Medonte, Ontario, Canada. If your collection is located within an hour or so of Barrie or Orillia, Ontario, Canada, I am available to come to you. Outside of that area, we will need to make arrangements to either ship your collection to me, or to cover my expenses to come to you.
Q: Do you come to my home, or do I bring the artifacts to you?
A: It can be done either way. I prefer to do small items at my home, however, if your collection is large, it may be more practical to come to your location. If your artifacts are large, I will likely need to come to your location.
Q: What is the maximum size my artifact can be?
A: It really doesn’t matter. I’ve photographed tractors and cars. And I’ve photographed pocket watches and thimbles. The only difference is whether you need it to come to me, or me go to it. If it can fit on a table, I can photograph it at my location. Contact me and we can discuss it. Please see my Contact page.
Q: Who retains the rights to the photograph(s)?
Q: Does your insurance cover my artifact?
A: Before your artifact can be sent to me, you will need to tell me what it is worth, and I will temporarily increase my insurance rider to cover its value while it is with me. If it is particularly valuable, you should have a rider for it on your own insurance. Unfortunately, many collectors don’t do that and take the risk on themselves. While the artifact(s) are in transit, it is rare that they are insured, even in your own vehicle. You may want to speak with your insurance adviser to ensure coverage.
Q: Are you affiliated with a professional photographer’s association?
A: Yes, I am a member of the Professional Photographers of America (PPA). If you’d like more information on what the PPA is and does, and why you should hire a PPA member, please click on the PPA logo and it will open another window at the PPA site.